Discover how a 24/7 digital assistant can boost bookings, enhance guest satisfaction, and save your team countless hours – all while delivering a luxury experience.
Lumara IA Concierge
In today’s hospitality landscape, expectations are sky-high. Guests want instant answers, personalized attention, and seamless service — not just during their stay, but the moment they discover your property. That’s where an AI Concierge comes in.
Whether it’s a solo traveler booking at midnight or a couple needing restaurant tips in three languages, your AI-powered digital assistant is always ready.
🌟 What Exactly Is an AI Concierge?
Think of it as your front desk’s smartest (and most tireless) team member.
The AI Concierge is a multilingual, 24/7 virtual assistant that lives on your website, Instagram DMs, WhatsApp, or even your booking engine — ready to help, recommend, and convert.
Why Your Hotel Needs One Now?
1. 24/7 Guest Support, Zero Overtime
Your team needs rest. Your concierge doesn’t.
Whether a guest is asking for early check-in at 2AM or booking a room from another timezone, the AI concierge responds immediately — with charm and clarity.
2. Higher Conversions, Less Abandonment
Every unanswered question is a missed booking.
With instant replies and smart prompts, your concierge helps convert curious browsers into paying guests — before they bounce to a third-party platform.
3. Reduced Reliance on OTAs
Forget the 15–25% commission trap.
An AI concierge integrated with your direct booking system keeps reservations in-house — boosting profit without increasing staff workload.
4. Personalized Experiences at Scale
From romantic getaway suggestions to gluten-free breakfast options, the concierge learns and adapts. Your boutique feel? Preserved. Your service? Elevated.
5. Multilingual Support for Global Reach
Your next guest may not speak your language — but your concierge does.
Break language barriers and expand your audience, effortlessly.
The Result? More Bookings. Happier Guests. Less Stress.
At Lumara, we created “Lumara Concierge” to give boutique hotels a smarter, simpler way to offer 5-star service — without 5-star payroll. Pair it with our AI-optimized websites and direct booking engine, and you have a full digital front desk that never sleeps.
Ready to See It in Action?
Say goodbye to commission fees and hello to direct, delightful bookings.